Answers in your voice
Your dedicated receptionist learns your hours, services, team, and customer policies.
Always answering
The call you miss is the customer you lose.
Relay is your 24/7 AI receptionist. It answers every call, follows up by text, books appointments, and gives your team the context they need—without another payroll line.
Built for local service businesses. No app for callers to download.
Built for the calls local businesses cannot afford to miss
PlumbingDentalLegalHVACSalonsHome Services
More than a voicemail
Every call gets a capable first response.
Relay works within your existing business flow—answering, qualifying, booking, and keeping customers informed.
Books real appointments
Offer available times, confirm bookings, and notify your staff immediately.
Follows up instantly
Every caller gets an SMS confirmation, so fewer leads disappear after hanging up.
The Relay organization
A complete AI team behind every answered call.
Specialized agents work as one operating system: winning customers, launching each account, serving callers, protecting quality, and reporting the business health.
✦CEO / Orchestrator
Atlas
Coordinates the company, sets standards, and keeps every specialist accountable to the customer outcome.
⌕Pipeline intelligence
Prospector
Builds qualified local-business lead lists and verifies the contact information before outreach begins.
↗New business
Sales Rep
Works the lead queue with compliant, focused outreach and turns interest into a clear next step.
✓Client launch
Onboarding
Captures hours, services, escalation rules, and booking policies, then configures each dedicated receptionist.
☎24/7 customer service
Receptionist—one per client
Answers calls and SMS, qualifies leads, books appointments, sends confirmations, and reports the daily call log.
$Revenue operations
Billing
Owns invoice status, payment follow-up, and service standing—so every account remains clear and current.
◈Experience protection
Support / QA
Reviews conversations and feedback, resolves issues, and improves receptionist instructions before small problems grow.
▦Business health
Controller
Monitors MRR, churn, pipeline, and schedule health—then sends the owner an actionable weekly report.
Hear Relay in action
One missed after-hours call. One booked job.
This interactive demonstration walks through the customer experience from incoming call to confirmed appointment.
Simulation ready
“My furnace stopped working.”
Tap play to see how Relay identifies the emergency, gathers the right details, books the earliest eligible technician, and texts a confirmation.
A simple operating system
Set it up once. Let it work every hour after that.
Each business gets its own dedicated AI receptionist, rules, call context, and customer follow-up flow. Your reception is not shared with another company.
- Tell us how you operateHours, services, escalation rules, and booking policies.
- Forward your existing numberYour customers keep calling the number they know.
- Relay starts answeringCalls, texts, appointments, and summaries—handled around the clock.
Straightforward pricing
A receptionist that pays for itself with one saved job.
No contracts designed to trap you. Start with the coverage your business actually needs.
Basic
$99 / month
Reliable coverage for missed calls and customer messages.
- 24/7 AI call answering
- Message-taking and routing
- SMS confirmations
- Daily call summary
Pro
$199 / month
For businesses that need each conversation to move toward a booking.
- Everything in Basic
- Appointment booking
- After-hours emergency triage
- Email follow-up
Premium
$349 / month
For teams that want proactive follow-up and business intelligence.
- Everything in Pro
- Outbound reminders
- Lead qualification
- Weekly owner report
Your phone should make money 24/7
Stop sending new customers to voicemail.
Tell us where to reach you and we’ll prepare a tailored demo of how Relay could answer calls for your business.